Shipping policy

SHIPPING POLICY

Last Updated: [2/21/2026]

We offer two distinct fulfillment methods depending on the product category. Please review the information below carefully, as processing and delivery timelines differ between made-to-order apparel and in-stock goods.

⸻

MADE-TO-ORDER APPAREL

(Apparel, printed garments, and select accessories)

Each apparel piece is produced exclusively for you after your order is placed. This intentional production model allows us to reduce waste and maintain thoughtful quality standards.

Processing Time

Please allow 2–7 business days for production prior to shipment. During product launches or peak seasons, processing times may be extended.

Once production has begun, orders cannot be modified or canceled.

Shipping Time (After Production)

    •    United States: 3–7 business days

Shipping estimates are guidelines and not guaranteed delivery dates. Delays caused by carriers, customs, or seasonal demand are outside our control.

Because items are individually produced, apparel orders may ship separately from other products in your order.

⸻

IN-STOCK BAGS & TRAVEL GEAR

(Bags, travel accessories, and non-apparel equipment)

Our bags and travel gear are stocked and fulfilled directly by our team.

Processing Time

Orders are typically processed within 1–3 business days.

Orders placed on weekends or holidays will begin processing the next business day.

Shipping Time

    •    United States: 2–5 business days

Delivery timelines may vary depending on destination and carrier performance.

⸻

SHIPPING RATES

Shipping costs are calculated at checkout based on destination, order weight, and product category.

If your order includes both made-to-order apparel and in-stock goods, items may ship separately and arrive at different times.

⸻

ADDRESS ACCURACY

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for:

    •    Incorrect or incomplete addresses

    •    Orders returned due to address errors

    •    Packages marked as delivered by the carrier

Reshipment fees may apply if an order is returned due to address issues.

⸻

LOST OR STOLEN PACKAGES

Once a shipment is marked as delivered by the carrier, responsibility transfers to the customer.

If a package appears lost in transit, please contact us and we will assist in initiating a carrier claim when applicable.

We are not liable for stolen packages.

⸻

INTERNATIONAL ORDERS

Currently no international shipping

⸻

SHIPPING COMPLIANCE

If we are unable to ship your order within the timeframe stated at checkout, you will be notified in accordance with applicable U.S. federal regulations and provided the option to continue waiting or cancel your order.

⸻

CONTACT

For shipping inquiries, please contact:

[Support@shop-elsewhere.com]

Please include your order number for faster assistance.